Find out more about our updated COVID-19 procedures below.
Visitors are no longer required to wear a face covering in our public areas. We continue to ask that visitors are mindful of other’s space if they are feeling unwell in any way to prevent the spread of any infections.
Our arrivals procedure has returned to normal.
As some visitors and staff have underlying medical conditions, we as that all visitors remain respectful of other’s space, particularly if you are feeling unwell.
Check-out has returned to 10:00 am on Saturday.
On the penultimate day of your stay, a member of staff will read the meters in all apartments. An additional night will be calculated in the normal way and added to the invoice. Your copy will then be passed under your apartment door.
On Saturday, please empty the apartment of your personal belongings, then come to reception to pay your bill.
The swimming pool building is now open. This includes all other facilities located within the building; the Spa, Sauna and Indoor Gym.
You will still be able to use the outdoor activities such as Tennis, Mini Golf, Croquet and Basketball.
No, hand sanitiser is no longer provided. If you are concerned, please bring your own.
In addition to ensuring all apartments receive a deep clean every week, we have introduced triple level electrostatic cleaning which is carried out on a monthly (stage 1), weekly (stage 2) and daily (stage 3) basis; giving all surfaces with an undetectable film which is effective to destroy corona-viruses on contact and for several weeks after application. It is completely non-toxic and child friendly.
No, visitors are no longer required to wear face coverings, but we ask that everyone remain vigilant and respect other’s space, as several members of staff have underlying medical conditions.
Tel.:+44 (0) 1803 752295
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General Enquiries – 10:00 am to 3:00 pm